Charisma Bridal and Formals in Lafayette, LA Closed now

Reviews about Charisma Bridal and Formals

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  August 07, 2020, by Sarah Miller
  Absolutely terrible service. I wish that I would have looked at all of the reviews before I ordered my bridesmaid dresses from them. We ordered them 4-5 months before my wedding and they literally came in a week before my wedding. My wedding is this Saturday and we received the dresses last Friday. They did not expedite the dresses when they should have and they did not express any concern. They do not care about customer service at all. We called them constantly and they never knew where the dresses were or when they would come in. They also denied giving us our money back, even though it was their fault. Unless you want to have anxiety and stress until the week or your wedding, do NOT go with them. I was truly disappointed and shocked at the service that we received. Never using them for anything again!!